A Sizzling Hot Certified Technology Blend for Franchisees
Franchises are mandated to get a fully managed, all-in-one network and voice bundle with Interface. There is an optional add on bundle that includes security and cloud video management solutions to enhance security, boost productivity and gain visibility.
JIM BITTICKS
COO
A message from Dave's
ED MCBRIDE
Vice President of IT
A message from Dave's
LEARN ABOUT MANAGED SERVICES BLEND FROM INTERFACE
Solution Options..
Option 1 (Essential Package)
MRC - $310 ONE-TIME INSTALLATION - $1899
MANAGED NETWORK
Interface’s restaurant-in-a-box model to get your restaurant online in less than one hour.
- Fast broadband connectivity with LTE backup
- PCI compliant LAN
- Managed WiFi to support tablet/curbside and guest WiFi
- Proactive network health monitoring
- Zero touch remote power cycling to resolve connectivity problems Network System (Professionally installed & maintained)
VOICE
Cloud-based voice connectivity to handle customer calls at scale.
- Unlimited Voice Calling
- Professionally recorded automated attendant
- Easy Cloud-based model
- Proactive voice health monitoring
- HD Cordless phone system (Professionally installed & maintained)
Option 2 (SECURE)
MRC - $515.95 ONE-TIME INSTALLATION - $5995
Option 1 + Video Verified Alarms & Cloud Video Management
Enhance security, say goodbye to false alarm costs and manage video recordings in the cloud
- Intrusion alarm integrated with 24X7 remote video monitoring center
- Alarm events verified by trained security professionals
- Virtual keypad to remotely arm, disarm, add users and review activity
- Easy access to video recordings for training and secure sharing of clips with law enforcement
- Professionally installed intrusion alarm and video systems
MAXIMISE PROFITS AND PRODUCTIVITY WITH
INTERFACE'S MANAGED SERVICES BLEND
- Secure Managed Broadband
- Managed LTE Failover
- Managed Switch
- Managed WiFi
- Managed Firewall
- Cloud Powered Remote Network Reboot
- Managed Unlimited Voice with HD cordless phones (2)
- Unified Threat Management
- Auto Attendant
- Managed Video Verified Alarm (Add on service with Option 2 Secure Package)
- Cloud Video Management System (Add on service with Option 2 – Secure Package)
- Dedicated Interface Account Manager
- 24/7 Help Desk
FREQUENTLY ASKED QUESTIONS
Will I receive training?
Yes, Interface Customer experience team will coordinate with you on dashboard access and trainings in advance of your opening.
What vendors does Interface’s Managed Services Blend replace?
DHC corporate has mandated that Interface will become your sole provider for Network, Firewall, WiFi, and Voice. Franchises can additionally opt to add Alarm Monitoring and Cloud Video Management and Video Analytics as add-on options with Interface.
How many cameras are included?
10 in-restaurant cameras are included in the Option 2 technology template. Additional outdoor or in-restaurant cameras can be added for the initial installation or in the future upon your request.
How do I sign up?
Dave’s Hot Chicken has pre-negotiated pricing on your behalf, making the sign-up process simple and easy. Fill in the Managed Services Blend to answer a few simple questions like address and payment information. From there the Interface order desk will send a digital agreement for signature, and the Interface team will coordinate with DHC for your installation timeline.
Can Interface service all of my sites?
Yes, Interface has a North American network of professional technicians to install your new system. The Install, set-up, and future maintenance is all included in the pricing.
Do I have to install anything myself?
No. Interface has a North American network of professional technicians to install your new system. The Install, set-up, and future maintenance is all included in the pricing. Interface will coordinate with your General Contractor and pre-define locations for them to wire as part of their build.
